We strive to have your order out within 2-5 business days, however sometimes things happen and it may get delayed. We will always try to maintain good communication if things may take longer than anticipated.

Shipping: We will not be responsible for any lost or stolen packages. Once you have received tracking information, any questions or concerns regarding the location of your package should be directed to USPS.

IMPORTANT: Please note that Chosen Charm Skincare will not be responsible for items that are lost or stolen when delivered to the mailing address specified during the ordering process. Please ensure that you list the correct mailing address upon checkout.